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FEATURE PACKAGE 3
STARPLUS® DHS™ and DHS-E™
Technical Manual
Issue 2—March 2000
Part Number: SP7050-03
Copyright © 2000 VODAVI Technology, Inc.
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CLD/2000
Issue Release Date Changes
1 2-99 † Feature Package 2 enhancements have been added.
† Manual content contains extensive revisions.
2 3-00 † Feature Package 3 enhancements have been added.
† Manual content contains extensive revisions.
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Contents
1 Introduction
Regulatory Information (U.S.A.) ……………………………………………………………………………………………..1-1
Telephone Company Notification ……………………………………………………………………………………1-1
Incidence of Harm ………………………………………………………………………………………………………………1-1
Changes in Service ……………………………………………………………………………………………………………..1-2
Maintenance Limitations …………………………………………………………………………………………………..1-2
Hearing Aid Compatibility ………………………………………………………………………………………………..1-2
UL/CSA Safety Compliance ……………………………………………………………………………………………….1-2
Notice of Compliance ………………………………………………………………………………………………………..1-2
Toll Fraud and DISA Disclaimer ………………………………………………………………………………………………1-3
2 DHS Description and Installation
DHS General Description …………………………………………………………………………………………………………2-1
System Technology ……………………………………………………………………………………………………………2-1
System Components ………………………………………………………………………………………………………….2-1
External Components ………………………………………………………………………………………………………..2-2
System Administration ………………………………………………………………………………………………………2-3
Key Service Unit (KSU) ……………………………………………………………………………………………………….2-3
Power Supply ………………………………………………………………………………………………………………………2-4
Central Processor Unit (CPU) …………………………………………………………………………………………….2-4
3 x 8 Module ………………………………………………………………………………………………………………………..2-4
6-Port CO Module ………………………………………………………………………………………………………………2-5
Standard MOH/BGM Module ……………………………………………………………………………………………2-6
Option Module ……………………………………………………………………………………………………………………2-6
Digital Key Telephones ……………………………………………………………………………………………………..2-7
Direct Station Selector (DSS) Console …………………………………………………………….. 2-10
2-Port Analog Adapter …………………………………………………………………………………………………… 2-11
Two-Port Analog Expander …………………………………………………………………………………………… 2-12
DHS Technical Specification Tables ……………………………………………………………………………………. 2-13
Preparation for DHS Installation …………………………………………………………………………………………. 2-22
Installation Overview ……………………………………………………………………………………………………… 2-22
General Site Considerations ………………………………………………………………………………………….. 2-23
Necessary Tools and Supplies ………………………………………………………………………………………. 2-23
DHS Installation …………………………………………………………………………………………………………………….. 2-25
System Check-Out …………………………………………………………………………………………………………………. 2-53
Power Up Sequence ……………………………………………………………………………………………………….. 2-53
Feature Upgrade Procedure ………………………………………………………………………………………………… 2-54
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3 DHS-E Description and Installation
DHS-E Description …………………………………………………………………………………………………………………….3-1
System Technology ……………………………………………………………………………………………………………3-1
KSU Components ……………………………………………………………………………………………………………….3-1
Telephone Components ……………………………………………………………………………………………………3-2
System Administration ………………………………………………………………………………………………………3-3
Key Service Unit ………………………………………………………………………………………………………………….3-3
Power Supply ………………………………………………………………………………………………………………………3-4
Central Processor Unit (CPU) …………………………………………………………………………………………….3-4
Modem …………………………………………………………………………………………………………………………………3-4
3 x 8 Module ………………………………………………………………………………………………………………………..3-4
DHS-E Technical Specification Tables ……………………………………………………………………………………3-6
DHS-E Installation ………………………………………………………………………………………………………………….. 3-14
Installation Overview ……………………………………………………………………………………………………… 3-14
Necessary Tools and Supplies ………………………………………………………………………………………. 3-15
DHS-E Installation ………………………………………………………………………………………………………………….. 3-17
System Check-Out …………………………………………………………………………………………………………………. 3-37
Power Up Sequence ……………………………………………………………………………………………………….. 3-37
4 Keystation Features and Operation
General Conventions ……………………………………………………………………………………………………………….4-1
Soft Button Prompts ………………………………………………………………………………………………………….4-2
Account Code ……………………………………………………………………………………………………………………………4-8
Unforced/Unverified ………………………………………………………………………………………………………….4-8
ADP Modular Jack …………………………………………………………………………………………………………………….4-9
Alarm – Station …………………………………………………………………………………………………………………………..4-9
Canceling an Alarm ………………………………………………………………………………………………………… 4-10
Alarm – System ………………………………………………………………………………………………………………………. 4-11
Alternate Answering Position ……………………………………………………………………………………………… 4-11
Attendant ……………………………………………………………………………………………………………………………….. 4-12
Attendant Administration ……………………………………………………………………………………………………. 4-12
Authority Code – Traveling Class of Service ………………………………………………………………………. 4-14
Automatic Busy Redial ………………………………………………………………………………………………………….. 4-15
Automatic Line Selection …………………………………………………………………………………………………….. 4-16
Canceling an Automatic Line Selection ………………………………………………………………………. 4-16
Background Music ………………………………………………………………………………………………………………… 4-17
Busy Lamp Field (BLF) …………………………………………………………………………………………………………… 4-17
Combination DSS/BLF ……………………………………………………………………………………………………. 4-17
Call Back ………………………………………………………………………………………………………………………………….. 4-18
Call Forward …………………………………………………………………………………………………………………………… 4-19
Display …………………………………………………………………………………………………………………. 4-19
Station ………………………………………………………………………………………………………………………………. 4-20
Call Forward Modes ………………………………………………………………………………………………………… 4-20
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No Answer ……………………………………………………………………………………………………………………….. 4-21
Busy …………………………………………………………………………………………………………………………………… 4-21
Busy/No Answer ……………………………………………………………………………………………………………… 4-21
Idle …………………………………………………………………………………………………………………………………….. 4-21
Direct (All Call) Starplus DHS DHS-E …………………………………………………………………………………………………………………. 4-21
Follow Me …………………………………………………………………………………………………………………………. 4-22
Cancel ……………………………………………………………………………………………………………………………….. 4-22
Caller Identification (ICLID) ………………………………………………………………………………………………….. 4-24
Name/Number Caller ID ……………………………………………………………………………………. 4-25
Calling Number/Name SMDR ……………………………………………………………………………………….. 4-27
Answered Call Table ………………………………………………………………………………………….. 4-28
Unanswered Call Table ………………………………………………………………………………………………….. 4-29
Call Park ………………………………………………………………………………………………………………………………….. 4-30
Answer ……………………………………………………………………………………………………………………………… 4-31
Call Pickup ………………………………………………………………………………………………………………………………. 4-31
Direct ………………………………………………………………………………………………………………………………… 4-32
Group ………………………………………………………………………………………………………………………………… 4-32
Call Waiting …………………………………………………………………………………………………………………………….. 4-32
Camp On …………………………………………………………………………………………………………………………………. 4-33
Busy CO Line ……………………………………………………………………………………………………………………. 4-33
Busy Station …………………………………………………………………………………………………………………….. 4-35
Class of Service ………………………………………………………………………………………………………………………. 4-36
Day/Night …………………………………………………………………………………………………………………………. 4-36
CO Line Group Assignment …………………………………………………………………………………………………. 4-36
CO Line Pool …………………………………………………………………………………………………………………………… 4-37
CO Line Signaling ………………………………………………………………………………………………………………….. 4-38
CO Line Type Assignment ……………………………………………………………………………………………………. 4-38
Conference …………………………………………………………………………………………………………………………….. 4-39
Supervised ……………………………………………………………………………………………………………………….. 4-39
Unsupervised …………………………………………………………………………………………………………………… 4-40
Dial Pulse to DTMF Conversion …………………………………………………………………………………………… 4-41
Direct Inward System Access (DISA) …………………………………………………………………………………… 4-42
Attendant Access ……………………………………………………………………………………………………………. 4-42
Directory Dial …………………………………………………………………………………………………………….. 4-44
Distinctive Ringing – Station ……………………………………………………………………………………. 4-45
Do Not Disturb (DND) …………………………………………………………………………………………………………… 4-46
DND Override ………………………………………………………………………………………………………………………… 4-47
Drop Time-Out ………………………………………………………………………………………………………………………. 4-48
DSS Console ………………………………………………………………………………………………………………. 4-48
Emergency Numbers ……………………………………………………………………………………………………………. 4-52
End-to-End Signaling ……………………………………………………………………………………………………………. 4-52
External Call Forward (ECF) ………………………………………………………………………………………………….. 4-53
Flash ………………………………………………………………………………………………………………………………………… 4-53
Feature Button Inquiry …………………………………………………………………………………………………………. 4-54
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Feature Button Programming …………………………………………………………………………………………….. 4-55
Flexible Line Assignment …………………………………………………………………………………………………….. 4-58
Flexible Receive Assignment ………………………………………………………………………………………………. 4-59
Flexible Ring Assignment …………………………………………………………………………………………………….. 4-59
Forced Intercom Call Forward …………………………………………………………………………………………….. 4-59
Forced Tone Ringing …………………………………………………………………………………………………………….. 4-60
Headset Mode ……………………………………………………………………………………………………………………….. 4-61
Hold …………………………………………………………………………………………………………………………………………. 4-62
Abandon (Loop Supervision) ………………………………………………………………………………………… 4-62
Automatic ………………………………………………………………………………………………………………………… 4-63
Call Answer/Select ………………………………………………………………………………………………………….. 4-63
Exclusive …………………………………………………………………………………………………………………………… 4-64
Reminder Time ………………………………………………………………………………………………………………… 4-64
System ………………………………………………………………………………………………………………………………. 4-64
Hour Mode Selection ……………………………………………………………………………………………………………. 4-65
Station Hunt Groups …………………………………………………………………………………………………………….. 4-65
I-Hold Indication ……………………………………………………………………………………………………………………. 4-65
I-Use Indication ……………………………………………………………………………………………………………………… 4-66
Intercom Call ………………………………………………………………………………………………………………………….. 4-66
Last Number Redial (LNR) …………………………………………………………………………………………………….. 4-67
Letter Scheme ………………………………………………………………………………………………………………………… 4-69
Loud Bell Control (Optional) ……………………………………………………………………………………………….. 4-69
Message ………………………………………………………………………………………………………………………………….. 4-70
Outgoing ………………………………………………………………………………………………………………………….. 4-70
Executive Notify ………………………………………………………………………………………………………………. 4-72
Message Waiting ………………………………………………………………………………………………………………….. 4-73
Music-on-Hold (MOH) …………………………………………………………………………………………………………… 4-75
Mute ………………………………………………………………………………………………………………………………………… 4-75
Muted Ringing ……………………………………………………………………………………………………………………….. 4-75
Name In Display …………………………………………………………………………………………………………………….. 4-76
Night Service …………………………………………………………………………………………………………………………. 4-76
On Hook Dialing …………………………………………………………………………………………………………………….. 4-77
Page …………………………………………………………………………………………………………………………………………. 4-77
External …………………………………………………………………………………………………………………………….. 4-79
Allow/Deny ………………………………………………………………………………………………………………………. 4-79
Meet Me …………………………………………………………………………………………………………………………… 4-80
Pause ……………………………………………………………………………………………………………………………………….. 4-81
PBX Compatibility …………………………………………………………………………………………………………………. 4-81
Station Lock/Unlock …………………………………………………………………………………………………………….. 4-82
Privacy …………………………………………………………………………………………………………………………………….. 4-84
Privacy Release ………………………………………………………………………………………………………………………. 4-84
Private Line …………………………………………………………………………………………………………………………….. 4-85
Pulse To Tone Switch-Over …………………………………………………………………………………………………. 4-85
Recall (Transfer Recall) ………………………………………………………………………………………………………….. 4-86
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Reminder Tones …………………………………………………………………………………………………………………….. 4-86
Ringing Line Priority ……………………………………………………………………………………………………………… 4-87
Save Dialed Number (SDN) ………………………………………………………………………………………………….. 4-87
Station Message Detail Recording (SMDR) ……………………………………………………………………….. 4-88
Resource – SMDRX_RATE ……………………………………………………………………………………………….. 4-90
Speed Dialing …………………………………………………………………………………………………………………………. 4-90
Station Feature Status Check ………………………………………………………………………………………………. 4-92
Station Groups ……………………………………………………………………………………………………………………….. 4-93
Station Numbering Plan ………………………………………………………………………………………………………. 4-93
System Time …………………………………………………………………………………………………………………………… 4-93
Toll Restriction ……………………………………………………………………………………………………………………….. 4-94
Tone Detector ………………………………………………………………………………………………………………………… 4-94
Tone/Inter-Digit Duration ……………………………………………………………………………………………………. 4-94
Transfer …………………………………………………………………………………………………………………………………… 4-95
User Name Programming …………………………………………………………………………………………………….. 4-96
User Saved Number Redial (USNR) …………………………………………………………………………………….. 4-96
Voice Announce (Hands-Free or Privacy) ………………………………………………………………………….. 4-97
Voice Mail Button ………………………………………………………………………………………………………………….. 4-98
Voice Mail Integration ………………………………………………………………………………………………………….. 4-98
Voice Mail Monitor ……………………………………………………………………………………………………………….4-100
Voice Over Busy ……………………………………………………………………………………………………………………4-101
Voice Recorder ……………………………………………………………………………………………………………………..4-103
Volume Control …………………………………………………………………………………………………………………….4-103
Warning Tone ……………………………………………………………………………………………………………………….4-104
5 SLT Features and Operation
Authority Code ………………………………………………………………………………………………………………………….5-4
Call Back ……………………………………………………………………………………………………………………………………..5-4
Cancel …………………………………………………………………………………………………………………………………..5-4
Call Brokering …………………………………………………………………………………………………………………………….5-5
Call Forward ………………………………………………………………………………………………………………………………5-5
Busy ………………………………………………………………………………………………………………………………………5-5
Busy/No Answer …………………………………………………………………………………………………………………5-5
Cancel …………………………………………………………………………………………………………………………………..5-6
Direct (All Call) …………………………………………………………………………………………………………………….5-6
Follow Me Forward …………………………………………………………………………………………………………….5-6
Idle ………………………………………………………………………………………………………………………………………..5-6
No Answer …………………………………………………………………………………………………………………………..5-6
Call Operator (Call Attendant) ………………………………………………………………………………………………..5-6
Call Park Answer ……………………………………………………………………………………………………………………….5-7
Call Pickup ………………………………………………………………………………………………………………………………….5-7
Direct ……………………………………………………………………………………………………………………………………5-7
Group …………………………………………………………………………………………………………………………………..5-7
Camp On …………………………………………………………………………………………………………………………………….5-8
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Busy Station ………………………………………………………………………………………………………………………..5-8
Busy CO Line ……………………………………………………………………………………………………………………….5-8
CO Line Access ………………………………………………………………………………………………………………………….5-8
Line Group …………………………………………………………………………………………………………………………..5-8
Specific Line ………………………………………………………………………………………………………………………..5-9
Do Not Disturb (DND) ………………………………………………………………………………………………………………5-9
Flash ………………………………………………………………………………………………………………………………………… 5-10
Hold …………………………………………………………………………………………………………………………………………. 5-10
Flash ………………………………………………………………………………………………………………………………….. 5-10
Retrieve …………………………………………………………………………………………………………………………….. 5-11
Retrieve from Another Station ……………………………………………………………………………………… 5-11
Hot Line (Ring Down) ……………………………………………………………………………………………………………. 5-12
Cancel ……………………………………………………………………………………………………………………………….. 5-13
Intercom Call ………………………………………………………………………………………………………………………….. 5-13
Last Number Redial (LNR) …………………………………………………………………………………………………….. 5-13
Message Waiting …………………………………………………………………………………………………………………… 5-14
Cancel ……………………………………………………………………………………………………………………………….. 5-14
Send ………………………………………………………………………………………………………………………………….. 5-14
Paging …………………………………………………………………………………………………………………………………….. 5-14
Meet Me Answer (Meet Me Page) ………………………………………………………………………………… 5-14
Port Numbering …………………………………………………………………………………………………………………….. 5-15
2-port Analog Adapter …………………………………………………………………………………………………… 5-17
Speed Dialing …………………………………………………………………………………………………………………………. 5-18
Dialing ………………………………………………………………………………………………………………………………. 5-18
Storing ………………………………………………………………………………………………………………………………. 5-18
Station Alarm …………………………………………………………………………………………………………………………. 5-18
Set ……………………………………………………………………………………………………………………………………… 5-18
Cancel ……………………………………………………………………………………………………………………………….. 5-19
Station Lock ……………………………………………………………………………………………………………………………. 5-19
Password Change …………………………………………………………………………………………………………… 5-19
Unlock ………………………………………………………………………………………………………………………………. 5-19
Transfer …………………………………………………………………………………………………………………………………… 5-20
6 System Programming
PC Programming ………………………………………………………………………………………………………………………6-1
Keyset Programming ……………………………………………………………………………………………………………….6-1
Soft Button Prompts ………………………………………………………………………………………………………….6-1
Program Mode Entry ………………………………………………………………………………………………………………..6-2
Database Programming Procedural Flow ………………………………………………………………………6-8
Station Programming …………………………………………………………………………………………………………… 6-13
System Type ……………………………………………………………………………………………………………………. 6-13
Station Parameters …………………………………………………………………………………………………………. 6-13
Day Class of Service (COS) ……………………………………………………………………………………………… 6-13
Night COS …………………………………………………………………………………………………………………………. 6-14
CO Line Assign ………………………………………………………………………………………………………………… 6-14
Receive Assign …………………………………………………………………………………………………………………. 6-14
Ring Assign ………………………………………………………………………………………………………………………. 6-14
March 2000 vii
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Account Code Forced …………………………………………………………………………………………………….. 6-15
Station Groups Starplus DHS DHS-E ………………………………………………………………………………………………………………… 6-15
Warning Tone ………………………………………………………………………………………………………………….. 6-15
Drop Time-Out ………………………………………………………………………………………………………………… 6-16
Station Position ……………………………………………………………………………………………………………….. 6-16
Voice Mail Port ………………………………………………………………………………………………………………… 6-16
DSS Owner ……………………………………………………………………………………………………………………….. 6-16
CO Line Configuration ………………………………………………………………………………………………………….. 6-17
CO Line Parameters ………………………………………………………………………………………………………… 6-17
Dialing Type Selection ……………………………………………………………………………………………………. 6-17
Call Abandon …………………………………………………………………………………………………………………… 6-17
CO Line Type Assignment ……………………………………………………………………………………………… 6-18
Loud Bell Control …………………………………………………………………………………………………………….. 6-18
CO Line Group Assignment …………………………………………………………………………………………… 6-18
Private To …………………………………………………………………………………………………………………………. 6-19
Toll Override …………………………………………………………………………………………………………………….. 6-19
Distinct Tone ……………………………………………………………………………………………………….. 6-19
ICLID Port …………………………………………………………………………………………………………………………. 6-19
Call Handling Configuration ………………………………………………………………………………………………… 6-20
Privacy Release ………………………………………………………………………………………………………………… 6-20
Privacy Release Tone ………………………………………………………………………………………………………. 6-20
Exclusive Hold Time ……………………………………………………………………………………………………….. 6-21
Flash Time ………………………………………………………………………………………………………………………… 6-21
Reminder Time ………………………………………………………………………………………………………………… 6-21
Park Remind …………………………………………………………………………………………………………………….. 6-21
Pause Time ………………………………………………………………………………………………………………………. 6-22
PBX Code ………………………………………………………………………………………………………………………….. 6-22
PBX Auto Pause ……………………………………………………………………………………………………………….. 6-22
Dialing Ratio …………………………………………………………………………………………………………………….. 6-22
VM Dialing Ratio ……………………………………………………………………………………………………………… 6-23
Warning Time ………………………………………………………………………………………………………………….. 6-23
Recall Time ……………………………………………………………………………………………………………………….. 6-23
SLT Hook Flash ………………………………………………………………………………………………………………… 6-23
Direct Inward System Access (DISA) …………………………………………………………………………….. 6-24
EXT Call Forward (ECF) …………………………………………………………………………………………………… 6-25
UNS Conference Time ……………………………………………………………………………………………………. 6-26
Operator Code ………………………………………………………………………………………………………………… 6-26
UNS Conference ……………………………………………………………………………………………………………… 6-26
Auto Busy Redial ……………………………………………………………………………………………………………… 6-26
Call Abandon Time …………………………………………………………………………………………………………. 6-27
Ring ALT Position ……………………………………………………………………………………………………………. 6-27
CO Line Preset Forward …………………………………………………………………………………………………. 6-27
Wait (ICLID) ………………………………………………………………………………………………………………………. 6-28
VM Monitor Time …………………………………………………………………………………………………………….. 6-28
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Resource Configuration ……………………………………………………………………………………………………….. 6-29
Ring Scheme ……………………………………………………………………………………………………………………. 6-29
Letter Type ……………………………………………………………………………………………………………………….. 6-29
Attendant …………………………………………………………………………………………………………………………. 6-30
Alternate Attendant ……………………………………………………………………………………………………….. 6-30
System Alarm …………………………………………………………………………………………………………………… 6-31
Nite Start …………………………………………………………………………………………………………………………… 6-31
Nite End ……………………………………………………………………………………………………………………………. 6-31
Database Password ………………………………………………………………………………………………………… 6-31
User Password …………………………………………………………………………………………………………………. 6-32
User Names ……………………………………………………………………………………………………………………… 6-32
Preprogrammed Messages Starplus DHS DHS-E …………………………………………………………………………………………… 6-33
System Speed Dialing …………………………………………………………………………………………………….. 6-33
Background Music (BGM) ………………………………………………………………………………………………. 6-34
CO Line Copy …………………………………………………………………………………………………………………… 6-34
Station Copy ……………………………………………………………………………………………………………………. 6-34
Feature Button Copy ………………………………………………………………………………………………………. 6-34
System Time …………………………………………………………………………………………………………………….. 6-35
Account Code Table ……………………………………………………………………………………………………….. 6-35
Directory Dial ………………………………………………………………………………………………………. 6-35
Distinctive Ringing …………………………………………………………………………………………….. 6-35
Data Link ………………………………………………………………………………………………………………………….. 6-36
RMT X_RATE …………………………………………………………………………………………………………………….. 6-36
SMDR X_RATE ………………………………………………………………………………………………………………….. 6-36
Hour Mode Selection ……………………………………………………………………………………………………… 6-36
Dial Tone Detect ……………………………………………………………………………………………………………… 6-36
Dial Wait Time …………………………………………………………………………………………………………………. 6-37
KSU Revision ……………………………………………………………………………………………………………………. 6-37
Modem Port Number (DHS-E Only) ……………………………………………………………………………… 6-37
Restriction Configuration …………………………………………………………………………………………………….. 6-37
CO Call Discrimination …………………………………………………………………………………………………… 6-37
System Applications ……………………………………………………………………………………………………………… 6-39
Station Hunt Groups ………………………………………………………………………………………………………. 6-39
Voice Mail …………………………………………………………………………………………………………………………. 6-40
Numbering Plan (DHS-E Only) ………………………………………………………………………………………. 6-42
7 Maintenance/ Troubleshooting
Introduction ………………………………………………………………………………………………………………………………7-1
KSU ……………………………………………………………………………………………………………………………………………..7-1
CPU/Power LED …………………………………………………………………………………………………………………………7-1
A Database Programming Forms
Programming Work Sheets ……………………………………………………………………………………………………. A-1
B Part Numbers
Index
March 2000 ix
Figures
Figures
DHS Unit (cover removed) ………………………………………………………………………………………………………………. 2-3
3 x 8 Module Starplus DHS DHS-E ………………………………………………………………………………………………………………………………………. 2-5
6-Port CO Module …………………………………………………………………………………………………………………………….. 2-5
MOH/BGM Module …………………………………………………………………………………………………………………………… 2-6
Option Module ………………………………………………………………………………………………………………………………….. 2-6
Basic Key Telephone ………………………………………………………………………………………………………………………… 2-7
Enhanced Key Telephone ……………………………………………………………………………………………………………….. 2-8
Executive Key Telephone ………………………………………………………………………………………………………………… 2-9
DSS Console ……………………………………………………………………………………………………………………………………. 2-10
2-Port Analog Adapter ………………………………………………………………………………………………………………….. 2-11
2-Port Analog Expander ………………………………………………………………………………………………………………… 2-12
DHS Components …………………………………………………………………………………………………………………………… 2-29
3 x 8 Module ……………………………………………………………………………………………………………………………………. 2-30
6-Port CO Module ………………………………………………………………………………………………………………………….. 2-31
KSU Expansion Module Installation …………………………………………………………………………………………….. 2-32
Option Module ……………………………………………………………………………………………………………………………….. 2-34
KSU Option Module Installation ………………………………………………………………………………………………….. 2-35
Standard MOH/BGM Module ……………………………………………………………………………………………………….. 2-36
Wiring Designations for 3 x 8 Modules ………………………………………………………………………………………. 2-37
High Profile Mount ………………………………………………………………………………………………………………………… 2-41
Wall Mount ……………………………………………………………………………………………………………………………………… 2-41
Low Profile Mount ………………………………………………………………………………………………………………………….. 2-42
Key Telephone Modular Jack Locations ……………………………………………………………………………………… 2-43
Caller ID Connection ……………………………………………………………………………………………………………………… 2-46
1/8 in. Phono Jack ………………………………………………………………………………………………………………………….. 2-47
External Paging Equipment Installation …………………………………………………………………………………….. 2-48
Loud Bell Control Installation ………………………………………………………………………………………………………. 2-50
2-Port Analog Adapter ………………………………………………………………………………………………………………….. 2-52
DHS Components Starplus DHS DHS-E …………………………………………………………………………………………………………………………. 2-55
DHS-E KSU ………………………………………………………………………………………………………………………………………….. 3-3
Firmware Caution ……………………………………………………………………………………………………………………………… 3-5
3 x 8 Module ………………………………………………………………………………………………………………………………………. 3-5
DHS-E CPU Board …………………………………………………………………………………………………………………………….. 3-20
3 x 8 Module ……………………………………………………………………………………………………………………………………. 3-22
High Profile Mount ………………………………………………………………………………………………………………………… 3-26
Wall Mount ……………………………………………………………………………………………………………………………………… 3-26
Low Profile Mount ………………………………………………………………………………………………………………………….. 3-27
Key Telephone Modular Jack Locations ……………………………………………………………………………………… 3-28
Caller ID Connection ……………………………………………………………………………………………………………………… 3-31
x March 2000
Figures
1/8 in. Phono Jack ………………………………………………………………………………………………………………………….. 3-32
Motherboard Components ………………………………………………………………………………………………………….. 3-33
Loud Bell Control Installation ………………………………………………………………………………………………………. 3-34
2-Port Analog Adapter ………………………………………………………………………………………………………………….. 3-36
Motherboard …………………………………………………………………………………………………………………………………… 3-38
Soft Buttons ……………………………………………………………………………………………………………………………………….. 4-1
System Configuration ……………………………………………………………………………………………………………………. 4-24
F3 Soft Button …………………………………………………………………………………………………………………………………. 4-25
Database Programming Functions—Station and CO Line ………………………………………………………… 6-9
Database Programming Functions—Call Handling …………………………………………………………………. 6-10
Database Programming Functions—Resource ………………………………………………………………………… 6-11
Database Programming Functions—Restriction and System Application …………………………… 6-12
March 2000 xi
Tables Starplus DHS DHS-E
Tables
FCC Compliance ……………………………………………………………………………………………………………………………….. 1-1
System Configurations …………………………………………………………………………………………………………………….. 2-2
Digital Hybrid System Capacities ………………………………………………………………………………………………… 2-13
Electrical Specifications …………………………………………………………………………………………………………………. 2-16
Environmental Specifications ………………………………………………………………………………………………………. 2-17
Unit Specifications …………………………………………………………………………………………………………………………. 2-18
Maximum Cable Length ……………………………………………………………………………………………………………….. 2-19
Dialing Specifications ……………………………………………………………………………………………………………………. 2-19
FCC Registration Numbers ……………………………………………………………………………………………………………. 2-19
Audible Signals ………………………………………………………………………………………………………………………………. 2-20
Mean Time Between Failure Analysis …………………………………………………………………………………………. 2-21
Battery Sizing Chart ……………………………………………………………………………………………………………………….. 2-27
CO Lines Connections, 6-Port CO Module …………………………………………………………………………………. 2-38
Station Location Cable Terminations ………………………………………………………………………………………….. 2-40
RS-232C DB-9 Connector Starplus DHS DHS-E ………………………………………………………………………………………………………………. 2-45
System Configurations …………………………………………………………………………………………………………………….. 3-2
Digital Hybrid System Capacities …………………………………………………………………………………………………… 3-6
Electrical Specifications ……………………………………………………………………………………………………………………. 3-9
Environmental Specifications …………………………………………………………………………………………………………. 3-9
Unit Specifications …………………………………………………………………………………………………………………………. 3-10
Maximum Cable Length ……………………………………………………………………………………………………………….. 3-11
Dialing Specifications ……………………………………………………………………………………………………………………. 3-11
FCC Registration Numbers ……………………………………………………………………………………………………………. 3-11
Audible Signals ………………………………………………………………………………………………………………………………. 3-12
Mean Time Between Failure Analysis …………………………………………………………………………………………. 3-13
Battery Sizing Chart ……………………………………………………………………………………………………………………….. 3-18
66M1-50 Wiring Designations for the 3 x 8 Modules ……………………………………………………………….. 3-23
Station Location Cable Terminations ………………………………………………………………………………………….. 3-25
RS-232C DB-9 Connector ………………………………………………………………………………………………………………. 3-30
Feature Access Codes ………………………………………………………………………………………………………………………. 4-3
System Numbering Plan ………………………………………………………………………………………………………………….. 4-8
Call Forward Programming Starplus DHS DHS-E ………………………………………………………………………………………………………….. 4-20
Call Pickup Priority List ………………………………………………………………………………………………………………….. 4-31
CO Line Flex Button Codes …………………………………………………………………………………………………………… 4-49
CO Line Feature Button Codes …………………………………………………………………………………………………….. 4-56
Letter Scheme Characters …………………………………………………………………………………………………………….. 4-69
Dial Pad Key Programming …………………………………………………………………………………………………………… 4-71
Available Outgoing Pre-Programmed Messages ……………………………………………………………………… 4-71
Available Executive Notify Pre-programmed Messages ………………………………………………………….. 4-72
xii March 2000
Tables
SMDR (Data Examples) ………………………………………………………………………………………………………………….. 4-89
Voice Announce …………………………………………………………………………………………………………………………….. 4-97
SLT Feature Access Codes ……………………………………………………………………………………………………………….. 5-1
SLT Port Numbering (DHS) …………………………………………………………………………………………………………… 5-15
SLT Port Numbering (DHS-E) ……………………………………………………………………………………………………….. 5-16
Database Programming Table ………………………………………………………………………………………………………… 6-4
System Ring Scheme ……………………………………………………………………………………………………………………… 6-29
Letter Type ………………………………………………………………………………………………………………………………………. 6-30
User Name Programming …………………………………………………………………………………………………………….. 6-32
Restriction Data (Example) …………………………………………………………………………………………………………… 6-38
Central Processor Unit (CPU) …………………………………………………………………………………………………………… 7-2
Key Telephone / SLT Telephones Dead …………………………………………………………………………………………. 7-3
Erratic Key Telephone Operation …………………………………………………………………………………………………… 7-4
Key Telephone (cannot be heard) ………………………………………………………………………………………………….. 7-4
Key Telephone (cannot hear) ………………………………………………………………………………………………………….. 7-5
Speakerphone (cannot be heard ……………………………………………………………………………………………………. 7-5
No Sound From Speaker ………………………………………………………………………………………………………………….. 7-5
Static/Noise During Conversation ………………………………………………………………………………………………….. 7-6
CO Line Problems Starplus DHS DHS-E……………………………………………………………………………………………………………………………… 7-7
Lines Stay Busy ………………………………………………………………………………………………………………………………….. 7-7
Btn Programming is Lost/Changed at Key Telephone ……………………………………………………………….. 7-8
System Type ……………………………………………………………………………………………………………………………………… A-1
System Application Numbering Plan (DHS-E only) …………………………………………………………………….. A-1
CO Line Data …………………………………………………………………………………………………………………………………….. A-2
Station Data (DHS) …………………………………………………………………………………………………………………………… A-3
Station Data (DHS-E) ……………………………………………………………………………………………………………………….. A-5
Call Handling Data …………………………………………………………………………………………………………………………… A-8
CO Line Attributes ……………………………………………………………………………………………………………………………. A-9
CO Line Attributes ……………………………………………………………………………………………………………………………. A-9
External Call Forward – Auto Busy Redial Parameters ………………………………………………………………. A-10
System Application Data ………………………………………………………………………………………………………………. A-11
Restriction Data ………………………………………………………………………………………………………………………………. A-13
Resource Data …………………………………………………………………………………………………………………………………. A-17
System Speed DIal …………………………………………………………………………………………………………………………. A-21
Account Codes (up to 8-digits) ……………………………………………………………………………………………………. A-22
STARPLUS® DHS/DHS-E™ Part Numbers ……………………………………………………………………………………… B-1
1 Introduction
The information necessary to install, program, operate, and maintain the STARPLUS®
DHS/DHS-E™ systems is addressed in this manual.

Regulatory Information (U.S.A.) 1-1
Regulatory Information (U.S.A.)
The Federal Communications Commission (FCC) has established rules that allow the
direct connection of the DHS/DHS-E™ systems to the telephone network. Certain actions
must be undertaken or understood before the connection of customer provided
equipment is completed.
Telephone Company Notification
Before connecting the DHS/DHS-E system to the telephone network, the local telephone
company must be given advance notice of intention to use customer-provided
equipment, and must be provided with the following information:
† Telephone numbers to be connected to the system
† DHS/DHS-E system information
† REN
† USOC jack required for direct interconnection with the telephone network (RJ11C)
† FCC Registration Numbers (Refer to Table 1-1)
Incidence of Harm
If the telephone company determines that the customer-provided equipment is faulty
and possibly causing harm or interruption to the telephone network, it should be
disconnected until repairs can be made. If this is not done, the telephone company may
temporarily disconnect service.
Table 1-1: FCC Compliance
Complies with Part 68, FCC Rules. DHS DHS-E
FCC Registration Number for PBX or hybrid
operation (CO Line accessed by means of
dial-access-codes or group/pooled CO line
access) Starplus DHS DHS-E
D6XTAI-23086-MF-E D6XTAI-25245-MF-E
FCC Registration Number for Key System
operation (CO Line access by means of
individual CO Line button appearance)
D6XTAI-23085-KF-E D6XTAI-25246-KF-E
Ringer Equivalence Number (REN) or
service code
1.0B 1.2B
Type and USOC number of the interface
jack to be ordered from the telephone
company
RJ21X RJ21X
1-2 Regulatory Information (U.S.A.)
Changes in Service
The local telephone company may make changes in its communications facilities or
procedures. If these changes affect the use of the DHS/DHS-E system or compatibility
with the network, the telephone company must give written notice to the user to allow
uninterrupted service.
Maintenance Limitations
Maintenance on the DHS/DHS-E system must be performed only by the manufacturer or
its authorized agent. The user may not make any changes and/or repairs except as
specifically noted in this manual. If unauthorized alterations or repairs are made, any
remaining warranty and the software license for the system will be voided.
Hearing Aid Compatibility
All DHS/DHS-E digital terminals are Hearing Aid Compatible, as defined in Section 68.316
of Part 68 FCC Rules and Regulations.
UL/CSA Safety Compliance
The DHS/DHS-E system has met all safety requirements and was found in compliance
with the Underwriters Laboratories (UL) 1459.
Notice of Compliance
The DHS/DHS-E system complies with rules regarding radiation and radio frequency
emissions by Class A computing devices. In accordance with FCC Standard 15 (Subpart J),
the following information must be supplied to the end user:
“This equipment generates and uses RF energy and if not installed and used in accordance
with the Instruction Manual, may cause interference to Radio Communications. It has been
tested and found to comply with the limits for a Class A computing device, pursuant to
Subpart J of Part 15 of the FCC Rules, which are designed to provide reasonable protection
against such interference, when operated in a commercial environment. Operation of this
equipment in a residential area is likely to cause interference, in which case the user, at his
own expense, will be required to take whatever measures may be required to correct the
interference.”
Toll Fraud and DISA Disclaimer 1-3
Toll Fraud and DISA Disclaimer
“While this device is designed to be reasonably secure against intrusions from fraudulent
callers, it is by no means invulnerable to fraud. Therefore, no express or implied warranty
is made against such fraud including interconnection to the long distance network.”
“While this device is designed to be reasonably secure against invasion of privacy, it is by
no means invulnerable to such invasions. Therefore, no express or implied warranty is
made against unlawful or unauthorized utilization which results in the invasion of one’s
right of privacy.”
Vodavi has made every reasonable effort to ensure that this product works in most
business environments. However, there may be some environments (RFI and EFI) in
which this product may not work properly. In such cases, it is the responsibility of the
installer to take the necessary actions to correct the situation.
The STARPLUS® DHS/DHS-E™ Systems are Year 2000 compliant. Vodavi displays 00
as the year in SMDR output and on LCD displays.
Use of Station Lock Feature 97 will restrict access to 911. Also, use of certain music sources
for BGM or MOH may violate copyright laws.
1-4 Toll Fraud and DISA Disclaimer
2 DHS Description
and Installation Starplus DHS DHS-E
The STARPLUS DHS/DHS-E™ Digital Hybrid System is a full-featured digital key
telephone system. The common system architecture supports three digital
telephone models, a Direct Station Selector (DSS) and an expandable analog
adaptor interface. The DHS is designed to meet the telecommunications needs of
small-to-medium sized business offices.

DHS General Description 2-1
DHS General Description
System Technology
The DHS product line incorporates state of the art digital technology for voice switching
and call processing utilizing Pulse Code Modulation and Time Division Multiplexing
(PCM/TDM). The DHS family is engineered to allow migration of the DHS digital terminals
and terminal accessories throughout the entire product line. ISDN-like, 2B+D technology
complements the system architecture and capabilities. On one industry standard twisted
pair, key telephones perform all system functions and voice communications. Some
additional features of the DHS include:
† A non-blocking switch, with no loss or degradation of voice signals.
† Stored-Program Control (SPC), utilizing a 16-bit, 8 MHz microprocessor.
† Memory consists of 512 KB of Read Only Memory (ROM) and 128 KB of Random
Access Memory (RAM).
When an analog device interface is required, a 2-Port Central Office (CO) Module may be
connected to any one digital station port. The 2B+D technology allows the DHS to split
one digital key telephone port voice channel (B1) and the second voice channel (B2) to
provide two independent SLT-type device interfaces.
The 2-Port CO Module may be expanded with the 2-Port Analog Expansion (in the 2-Port
CO Module housing).
The 2-Port CO Module and 2-Port Analog Expansion each require one dedicated digital
station port.
System Components
KSU Components
The DHS platform is comprised of three key telephone models, an optional Direct Station
Selector (DSS) and a modular Key Service Unit (KSU) which houses the following KSU
components:
† 3 x 8 Module
† Standard MOH/BGM Module
† 6-Port CO Module
† Option Module
The application of analog devices in the DHS has the effect of two-to-one
port gain. For every single digital port used to interface a 2-Port CO Module/
Expansion, two analog ports are available.
2-2 DHS General Description
Two 3 x 8 Modules may be added to the initial 3 x 8 module in the Basic KSU. Alternately,
a 6-Port CO Module may be substituted for one 3 x 8 module for greater flexibility. The
maximum capacity is either 9 CO lines x 24 stations, or 12 CO lines x 16 stations.
The basic KSU is equipped with a Standard Background Music/Music-On-Hold (BGM/
MOH) Module. An external music source may be connected to this interface via a 1/8 in.
phono plug for BGM/MOH listening. The Option Module replaces the Standard BGM/
MOH Module and provides two DTMF receivers and two Tone Detectors specifically for
ECF, DISA, Unsupervised CO Line Conference, and Dial Tone Detection.
External Components
† Executive Key Telephone
† Enhanced Key Telephone
† Basic Key Telephone
† 2-Port Analog Adapter
† 2-Port SLT Expansion
† Direct Station Selector
Table 2-1: System Configurations
Equipment Installed Maximum Number of
Loop Start Lines
Maximum Number of
DHS Digital Key
Telephones
One 3 x 8 module 3 8
Two 3 x 8 modules 6 16
Three 3 x 8 modules 9 24
One 3 x 8 module and
One six-port CO module
9 8
Two 3 x 8 modules and
One six-port CO module
12 16 Starplus DHS DHS-E
SLT operations do NOT use Option Module resources.
Key telephones are available in two colors: Off White, and Charcoal Gray.
DHS General Description 2-3
System Administration
The system default customer data base can be entered and changed, under password
control, from any Executive Key Telephone. All Customer information is protected by an
internal rechargeable NiCad or NiMh battery. Programmable password protection is
allowed for each station, system administrator and external (DISA) callers. An optional PC
Programming Software is available to program the DHS system. This Software allows the
user to program offline and then upload directly to the system. The DHS requires the
Option Module to use the PC Programming Software.
Key Service Unit (KSU)
The DHS Key Service Unit (KSU) is a modular flat-pack design. It is a self-contained cabinet
with internal power supply, common control circuits (CPU board) and 3 x 8 module. The
power supply AC transformer is hard-wire selected for either 117V AC (+10%). The KSU is
designed for wall mount and shipped with a wall mounting template. The compact KSU
weighs less than 20 pounds and is UL compliant.
Standard inserts installed over various KSU openings may be removed or repositioned to
accommodate exterior connection requirements; three such panels are present. One may
be removed to route a serial cable through the KSU outer housing for connection of
SMDR equipment. Another may be removed to route a serial cable through the KSU outer
housing for connection of a modem or PC (via a straight-through cable). This serial port is
used for Caller ID, PC programming and maintenance. Both serial ports are provided
when the Option Module is installed.
One KSU opening panel may be removed or repositioned to accommodate cable entry
requirements through the outer housing for connection to the MDF.
Figure 2-1: DHS Unit (cover removed)
2-4 DHS General Description
Power Supply
The power supply circuitry of the DHS incorporates a linear design transformer with a
choice of input voltage taps. The transformer primary windings are shipped wired for
117V AC applications; a factory insulated tap wire may alternatively be connected for
230V AC applications. Since the power supply is linear in design the output voltage varies
between 21.6 and 32V DC depending on load and stability of the input voltage. The
output voltage is delivered to the CPU board for distribution and rectified there for logic
and control voltages.
Two fuses are equipped on the power supply board, one for AC input over-voltage
protection and one for DC output over-voltage protection. A Double Pole Double Throw
(DPDT) switch is accessible from outside of the KSU when the KSU cover is in place. The
DPDT switch will simultaneously switch AC input and DC output circuits ON and OFF.
In the event battery backup operation is desired and equipped via the optional DHS
Battery Charging Unit (BCU), the KSU switch may be used to switch OFF/ON power from
both sources.
The power supply wiring harness is equipped with a mate-n-lock connector on the DC
output for connection of the DHS BCU. When equipped, the BCU will maintain complete
system operation during commercial power outages. A current draw/configuration chart
is included in this document for assistance in selecting the appropriate batteries for use
in the BCU. Please consult the BCU manual for installation precautions and proper battery
installation.
Central Processor Unit (CPU)
The CPU board is standard in the KSU. This board contains all circuitry required to control
the fully-equipped DHS . Three bus connectors are provided where the station/CO line
interface 3 x 8 module and 6-Port CO Module are connected. The Option Module
connector and Standard MOH Module connector are also located on the CPU board. All
digital voice switching and call process data switching is accomplished on the CPU board.
3 x 8 Module Starplus DHS DHS-E
The 3 x 8 module provides interface of three loop-start CO lines and eight DHS key
telephones.
Each CO line circuit incorporates over-voltage protection, ring detector, loop detector,
loop/pulse-dial relay, current sink circuit, coupling/isolation transformer (impedance
600:Ohms), hybrid circuit and combo (CODEC and filter) polarity guard circuit and radio
frequency noise filter.
Each digital key telephone port is comprised of a proprietary transceiver designed using
ISDN type 2B+D architecture.
Physical connection of stations and CO lines to the 3 x 8 module is made through one
male 25-pair, amphenol-type connector to the Main Distribution Frame (MDF). Station
power and signaling to the digital key telephones are provided via a single twisted pair
from the 3 x 8 module.
DHS General Description 2-5
Figure 2-2: 3 x 8 Module
6-Port CO Module
The 6-Port CO Module may be installed in place of a 3 x 8 module in the last card position.
The 6-Port CO Module interfaces with 6 loop-start CO lines. No digital station interface is
provided on this module. The 6-Port CO Module is shipped with four mounting stand-offs
used to install the board into the Basic KSU, two 6-conductor modular line cords and two
6-conductor modular blocks. The mounting cords and modular blocks are used to extend
the CO line interface circuits to the MDF for connection.
Each CO line circuit consists of an over-voltage protector, ring detector, loop detector,
loop/pulse-dial relay, current sink circuit, isolation transformer, hybrid circuit and COMBO
(CODEC and filter).
Figure 2-3: 6-Port CO Module
2-6 DHS General Description
Standard MOH/BGM Module
The standard MOH/BGM Module is installed at the factory and used to interface with one
external music source via an 1/8 in. phono type connector. This module must be
removed if the optional module is installed.
Figure 2-4: MOH/BGM Module
Option Module
The Option Module replaces the standard MOH/BGM Module. The Option Module
contains two DTMF receivers and two Tone Detectors that enable the following features:
Dial Tone Detection, External Call Forwarding, Direct Inward System Access, Automatic
Busy Redial and Unsupervised Conference. Interface circuits and hardware connectors
are provided for SMDR (Station Message Detail Recording), PC Programming, Caller ID,
Loud Bell Control, External Voice Paging and two music sources. Connectors for SMDR
and PC Programming are 9-pin RS-232 (serial) connectors. Connectors for Loud Bell
Control, External Voice Paging, MOH/BGM and BGM2 are 1/8 in. phono type connectors.
Figure 2-5: Option Module
DHS General Description 2-7
Digital Key Telephones
The DHS and DHS-E support three proprietary digital key telephones (Basic, Enhanced
and Executive). All key telephone models operate on one single twisted pair and provide
D/A and A/D conversion at the terminal. These key telephones support hot key pad for
dialing digits at any time.
Basic Key Telephone
The basic key telephone (refer to Figure 2-6) is equipped with a speaker for monitoring
call progress and receiving call announcements but is not equipped with a microphone
for hands-free reply. The basic key telephone has 16 buttons, 8 of which are fixed
function buttons to control settings and primary key telephone call processing
operations: HOLD, TRANS (Transfer), FEAT (Feature), CLEAR, MUTE, SPKR (Speaker), and
Volume UP/DN.
Eight buttons are user-programmable feature buttons, that are equipped with dual color
LED with preassigned default settings for quick power up operation. These buttons are
arranged in two rows and four columns. Beginning at the top left button they are
assigned the following default values; CO line 1, CO line 2, CO line 3, CO line 4, CO line 5,
CO line 6, HF/Tone and Message Waiting.
Figure 2-6: Basic Key Telephone
2-8 DHS General Description
Enhanced Key Telephone
The Enhanced Key Telephone is fully equipped for hands-free, speakerphone operation.
This key telephone is expanded to 28 buttons. Eight fixed function buttons remain
consistent with those of the Basic Key Telephone.
Twenty buttons are user-programmable feature buttons equipped and dual color LED
with pre-assigned default settings for quick power up operation. These buttons are
arranged in five rows and four columns. Beginning at the top left button they are
assigned the following default values; Station 10 – 21, CO line 1-6, HF/Tone and Message
Waiting. The Enhanced Key Telephone also is equipped with a 12-key Dial Pad for dialing
intercom numbers, system feature codes and telephone network numbers on CO lines.
Figure 2-7: Enhanced Key Telephone
Each telephone is equipped with an Additional Device Port (ADP) located on the
underside of the phone for user-friendly connection of analog devices (answering
machines, faxes, modems, cordless telephones, etc.). An analog adapter is required for
this port to be equipped for use as an extension of the system.
DHS General Description 2-9
Executive Key Telephone
The Executive Key Telephone model has a 2 x 16, 32-character Super Twist LCD display,
with three interactive Soft Buttons to enhance system features operation.
The Super Twist LCD eliminates the need for contrast adjustment and enhances angled
viewing position clarity of displayed data. A visual reference to call progress and call
duration, as well as time and date information, is displayed. The display also enables the
Executive Key Telephone user to send and receive visual advisory and call-back
messages.
The Executive model telephone is fully equipped for hands-free, speakerphone
operation, and enables hands-free outgoing and incoming calls. The same 20
Programmable Feature Buttons are available on the Executive model, as on the
Enhanced model. Eight fixed function buttons remain consistent with those of the Basic
and Enhanced Key Telephone.
Figure 2-8: Executive Key Telephone
Each telephone is equipped with anADP located on the underside of the phone for userfriendly connection of analog devices (answering machines, faxes, modems, cordless
phones, etc.). An analog adapter is required for this port to be equipped for use as an
extension of the system.
2-10 DHS General Description
Direct Station Selector (DSS) Console
Previously only available on the DHS-E, the Direct Station Selector (DSS) Console is now
also available on the DHS. One DSS Console may be assigned to a station. Each DSS
Console uses one Digital Station Port. Up to 12 DSS Consoles can be installed on a
system.
The DSS Console buttons are programmed by the Station User using the FEAT + # + 5
command, then pressing the button on the DSS to be programmed. All system feature
codes may be stored on the Programmable Feature Buttons for one-button operation.
Certain programmed feature buttons will light when activated (DND, Call Forward, DSS/
BLF, etc.), while others such as Call Pick-Up, BGM and Last Number Redial do not.
Features are separated into three distinct categories for programming on a button: CO
line, station, or feature.
Figure 2-9: DSS Console
DHS General Description 2-11
2-Port Analog Adapter
A 2-Port Analog Adapter is optionally available which will support most auxiliary
equipment within a business environment such as fax machines, answering devices and
Single Line Telephones (SLT). Each adapter requires an unused digital station port and
will yield two analog device interfaces.
The 2-Port Analog Adapter is a wall mount apparatus that is powered from the KSU. The
adapter receives both voice channels and data control from the KSU, over one pair of Starplus DHS DHS-E
wires. The 2-Port Analog Adapter generates -30V DC and 20-25Hz, 50V square wave
ringing for operation of SLTs, fax machines, answering devices, and most modems. All
terminations are by RJ-11 connection.
The analog Adapter utilizes the B1 channel for voice tip/ring connection to one analog
station, and the B2 channel for the other. D channel provides port control to and from the
KSU. The adapter provides two DTMF receivers (one for each analog port). Third party
analog devices connected to the 2-Port Analog Adapter must generate DTMF signaling
(Pulse/rotary dial telephones/equipment are not supported). The 2-Port Analog Adapter
provides adequate housing space for one 2-Port Analog Expansion.
Figure 2-10: 2-Port Analog Adapter
Loop disconnect and message waiting lamps are not supported by the analog adapter.
2-12 DHS General Description
Two-Port Analog Expander
A 2-Port Analog Expander module is optionally available and is designed to be installed
inside the 2-Port Analog Adapter housing. The 2-Port Analog Expander provides the
same interface capabilities of the 2-Port Analog Adapter and is in fact comprised of the
same circuit board used inside the 2-Port Analog Adapter. Loop disconnect and message
waiting lamps are not supported by the analog adapter.
Figure 2-11: 2-Port Analog Expander
The 2-Port Analog Expander requires its own, dedicated digital DHS port for operation.
DHS Technical Specification Tables 2-13
DHS Technical Specification Tables
Table 2-2: Digital Hybrid System Capacities
Component Description
System Programming Memory Protection 300 Hours on a fully-charged battery (internal
Nicad/Nimh battery requires 14 continuouspowered hours of system operation to
become fully charged.)
Ports:
CO/PBX/Centrex Lines 12 (Note: 16 stations max. with this
configuration.)
Digital Stations 24 (Note: 9 CO lines max. with this
configuration.)
Standard SLTs 46 (Note: one digital port must be reserved
for digital station operation. One digital
station port is used for every 2 SLT ports
required.)
DSS Console 12 (Note: one for each digital station.)
DTMF Receivers:
2-Port CO Module 2 (One for each SLT port)
2-Port Analog Expansion 2 (One for each SLT port)
Option Module 2 (Shared for advanced call processing system
features; DISA, ECF)
DTMF Senders Unlimited. (DTMF signal generation is derived
from the core system tone resource. Tone
combinations are available as needed.)
Tone Detectors (used to monitor call progress
tones: Busy Tone, Ring-back Tone, etc.)
2 (Shared for advanced call processing system
features; DISA, ECF, ABR. etc.)
Located on the Option Module
Contacts 1 LBC contact is available via the Option
Module.
Conference Circuits Four-party conference circuits (8 per system).
DISA Circuits Any number of CO lines may be programmed
for DISA operation.
2-14 DHS Technical Specification Tables
System Attendants 1 + 1 Alternate position for overflow call
handling.
Hunt Groups 8
Members per Group 24
Group Types Pilot Hunt Group (HG), All Ring Group, or
Voice Mail (VM) Group
Voice Mail Groups: 1 (Selected as VM type from HG)
Members (ports) 24
Integration Method: In-band
VM Message Waiting [#] + [96] + station number to turn VM button
LED on.
[#] + [✳] + [96] + station number to turn VM
button LED off.
VM Control codes:
Disconnect Digit(s) 8 digits max.
Prefix for intercom calls 4 digits max.
Prefix for transferred calls 4 digits max.
Record Digits for Voice Recorder function 4 max.
Suffix for intercom calls 2 max.
Suffix for transferred call 2 max.
CO Line Loop Current Sensing Interrupt programmable from 50 to 2500 ms
Paging 8 Internal Page Extension Groups
1 External Page Port (via Option Module)
1 Internal All Call
1 System (Internal/External) All Call
System Speed Dialing 80 Total, 16 digits per bin
Station Speed Dialing (DKT and SLT) 20 Total per station, 16 digits per bin
Last Number Redial 16 Digits per station
Save Number Redial 16 Digits per station
User Saved Number Redial 20 Digits per station
Table 2-2: Digital Hybrid System Capacities
DHS Technical Specification Tables 2-15
Callback Request Per Station 1
Camp On By A Busy Station 1
Stations Camped On To Station 1
Stations Camped On To Busy Line 1
Message – Executive Notification 6 Preprogrammed; 1 Personal per station
Message – Executive Preprogrammed 6 Preprogrammed; 1 Personal per station
Message Waiting 32 Simultaneous
Name in Display 1 Per station, 7 characters max.
Class Of Service (COS) 8 (0-7) per Day, 8 (0-7) per Night
Toll Restriction To/From Tables 100 Entries, 10 digits per entry
Forced Verified Account Codes 100 Bins, 8 digits max.
Unverified Account Codes 8 Digits max.
Call Pick Up Groups 8 Extension Groups
Station Lock Password 4 Digits max. per station
System Programming Password 6 Digits (000000 at default)
System Reminder Alarm 8 Time settings
Station Alarm 1 Per station
Ring Schemes 3
Distinctive Ring Tones
Station 4 (1-5)
CO Line 4 (0-4)
External Call Forward 1 incoming line, 1 outgoing line
Table 2-2: Digital Hybrid System Capacities
2-16 DHS Technical Specification Tables
Table 2-3: Electrical Specifications
Component Description
AC Power Source Dedicated 117/230V AC + 15% (47-63 Hz
single phase)
Power consumption 1.5A max. at 120V AC (180 W)
Power Supply fuse:
AC input
DC output
2A 250V
1A 125V
Idle Channel Noise -74 dB
Cross Talk Attenuation 75 dB (at 1 kHz)
Ringing Sensitivity 40V RMS 25 Hz
Ringer Equivalence Number 1.0B
CO Line Signaling DTMF amplitude (-5, -7 dB) +- 2 dB, at
approx. 2 Vpp
Pulse Dialing ratio 60/40 at 10 Pps
Music Source/Background Music 0 dBm at 600 Ω input impedance
1/8 in. phono jack
Contact rating (Option Module LBC) 1A at 24V DC
1/8 in. phono jack
External Page Port 0 dBm at 600 Ω
1/8 in. phono jack
Serial Ports Nine-pin female RS-232C
DHS Technical Specification Tables 2-17
Table 2-4: Environmental Specifications
Requirements In Operation In Storage
Temperature KSU 32 to 104o F
0 to 40o C
-40 to 185o F
-40 to 85o C
Recommended Operating
Temperature
70 to 78o F
Temperature Station Instruments 32 to 113o F
0 to 45o C
-40 to 185o F
-40 to 85o C
Relative Humidity
(non-condensing)
5 to 90% 5 to 90%
Heat Dissipation (BTU) 300
Altitude Up to 10,000 ft.
(3,048 m)
Up to 40,000 ft.
(12,192 m)
2-18 DHS Technical Specification Tables
Table 2-5: Unit Specifications
Part # Description Dimensions Weight
SP7000-00 Basic KSU (DHS ) L
W
H
18.4 in.
10.8 in.
4.2 in.
460 mm
270 mm
105 mm
4.0 Kg
8.8 lb
SP7100-00 3 x 8 Module L
W
H
8.6 in.
5.2 in.
0.88 in.
215 mm
130 mm
22 mm
0.4 Kg
0.88 lb
SP7100-10 6-Port CO Module L
W
H
8.6 in.
5.2 in.
0.88 in.
215 mm
130 mm
22 mm
0.3 Kg
0.66 lb
SP7110-00 Option Module L
W
H
8.48 in.
5.6 in.
0.88 in.
212 mm
140 mm
22 mm
0.4 Kg
0.88 lb
SP7310-XX*
* XX Denotes color option: 71 = Charcoal, 08 = Off White
DSS Console L
W
H
88.8 in.
6.62 in.
1.75 in.
234 mm
188 mm
64.5 mm
1.2 Kg
2.64 lb
SP7311-XX Basic Key
Telephone
L
W
H
9.36 in.
7.52 in.
2.58 in.
234 mm
188 mm
64.5 mm
1.2 Kg
2.64 lb
SP7312-XX Enhanced Key
Telephone
L
W
H
9.36 in.
7.52 in.
2.58 in.
234 mm
188 mm
64.5 mm
1.2 Kg
2.64 lb
SP7314-XX Executive Key
Telephone
L
W
H
9.36 in.
7.52 in.
2.58 in.
234 mm
188 mm
64.5 mm
1.2 Kg
2.64 lb
SP7420-00 2-Port SLA Module L
W
H
12.82 in.
7.38 in.
2.6 in.
320.5 mm
184.5 mm
65 mm
0.4 Kg
0.88 lb
SP7440-00 2-Port Analog
Expansion
L
W Starplus DHS DHS-E
H
7.92 in.
5.96 in.
0.88 in.
198 mm
149 mm
22 mm
0.7 Kg
1.54 lb
SP7465-00 Standard BGM/
MOH
L
W
H
2.00 in
1.65 in.
1.25 in.
50.8 mm
42 mm
64.5 mm
0.023 Kg
0.05 lb
SP7081-10 Caller ID Cable L
W
H
DHS Technical Specification Tables 2-19
Table 2-6: Maximum Cable Length
Digital Key Telephone
(Distance measures in linear ft. of cable from KSU
to DKT.)
26 AWG – (850 ft) 255 m
24 AWG – (1416 ft) 425 m
22 AWG – (1983 ft) 700 m
Standard SLT
(Distance measures in linear ft. of cable from KSU
to SLT. 2-Port CO Module may be placed anywhere
in between.)
26 AWG – (650 ft) 195 m
24 AWG – (1133 ft) 340 m
22 AWG – (1586 ft) 476 m
Table 2-7: Dialing Specifications
DTMF Dialing mode:
Frequency deviation
Rise time
Duration of DTMF signal
Inter-digit time
VM Port DTMF duration
VM Port Inter-digit time
+ 1%
3ms
programmable 50-150ms (70ms default)
programmable 50-150ms (70ms default)
programmable 60-150ms (120ms default)
programmable 60-150ms (120ms default)
Pulse Dialing mode:
Pulse dial rate
Pulse Make/Break ratio
10 pulses per second
60/40
Table 2-8: FCC Registration Numbers
For systems configured for Key System operation (each CO
line appears on its own dedicated button).
D6XTAI-23085-KF-E
For systems configured for hybrid operation (CO lines may
be accessed by dial codes and Pool/Loop buttons).
D6XTAI-23086-MF-E
2-20 DHS Technical Specification Tables
Table 2-9: Audible Signals
Signal Frequency Cadence
CO Line Ringing:
Scheme 0
Scheme 1
Scheme 2
Distinctive 1
Distinctive 2
Distinctive 3
Distinctive 4
SLT
N/A
N/A
N/A
SLT bell
300 ms On, 400 ms Off, 300 ms On, 4 seconds Off
1 second On, 3 seconds Off
1 second On, 3 seconds Off
Follows ring cadence of Ring Scheme selected
Follows ring cadence of Ring Scheme selected
Follows ring cadence of Ring Scheme selected
Follows ring cadence of Ring Scheme selected
Follows ring cadence of Ring Scheme selected
Intercom Ringing:
Scheme 0
Scheme 1
Scheme 2
Distinctive 1
Distinctive 2
Distinctive 3
Distinctive 4
SLT
N/A
N/A
N/A Starplus DHS DHS-E
SLT bell
1 second On, 3 seconds Off
1 second On, 3 seconds Off
300 ms On, 400 ms Off, 300 ms On, 4 seconds Off
Follows ring cadence of Ring Scheme selected
Follows ring cadence of Ring Scheme selected
Follows ring cadence of Ring Scheme selected
Follows ring cadence of Ring Scheme selected
Follows ring cadence of Ring Scheme selected
Message Wait
Callback
Follows ring cadence of Ring Scheme selected

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