Nortel Norstar Modular ICS Central Answering Position Meridian Business Telephone Systems MICS Service Repair Installation

Local Technicians equal Great Service!!

Ohio Tele-Net will Install, Service and Repair Nortel Norstar Modular ICS Central Answering Position Meridian Business Telephone Systems MICS in Dayton, Columbus, Cincinnati Metro Areas.
Call now to schedule your appointment!!!
800-821-2686

Our local certified technicians and our access to repair and replacement parts will keep your system operational. We service all Nortel telephone systems including the BCM50, BCM100, BCM200, BCM400, BCM450, CICS and MICS running conventional telephony using the M7310 M7324 M7208 M7100 model telephones and the IP based telephones. Nortel phones have been a leader in communication services for decades, and Ohio Tele-Net is proud to offer Nortel’s high quality and reliable business phones and systems to its customers.
To Log Into System Programming:
1. Press FEATURE * * 2 6 6 3 4 4
2. Enter Password: 2 6 6 3 4 4       Display will read: ” A. Configuration”
Programming System Speed Dials:
Follow steps 1-3 under “Log Into System Features”
4. Press: SHOW    Display will read: “1. Sys speed dial”
5. Press: SHOW     Display will read: “Speed Dial #:___” 
6. Enter: 01 or 02 or 03 etc…      Display will read: “Speed dial #:01”
7. Press: SHOW     Display will read: “No number stored”
8. Press the “CHANGE” softkey.     Display will read: “#01:
9. Enter the Speed Dial number
10. Press the “OK” softkey.
11. Press: NEXT     Display will read: “Use prime line”
12. Press: NEXT     Display will read: “Display digits:Y”
13. Press: NEXT     Display will read: “Bypass restr’n:N”
14. Press: NEXT     Speed dial 01 has now been programmed:
To program another Speed Dial Number, repeat steps 6 thru 14.

Changing a name on a phone
Follow steps 1-3 under “Log Into System Features”
4. Press: SHOW     Display will read: “1. Sys speed dial”
5. Press: NEXT      Display will read: “2. Names”
6. Press the SHOW     Display will read: “Set names”
7. Press: SHOW     Display will read: “Show set:__”
8. Enter the extension number of which you wish to change the name    
9. Press the CHANGE softkey
10. Using the dial pad spell out the name   
11. Press: NEXT (if you fail to do this step, the name will not be saved!!!)
12. Press the RLS key

To Change the Time and date:
1. Press FEATURE * * T I M E
2. Enter Password: 2 6 6 3 4 4  
3. Press NEXT      Display will read: “Date DD MM YY”
4. Press the CHANGE softkey     Display will read: “Year: # # “
5. Press the CHANGE softkey, (If the year is incorrect)     Display will read: “Year: _ “
6. Enter the new YEAR        Display will then read the new Year programmed.
7. Press NEXT       Display will read: “Month: # # “
8. Press the CHANGE softkey, (If the month is incorrect)      Display will read: “Month: _ “
9. Enter the new MONTH      Display will then read the new Month programmed
10. Press NEXT     Display will read: “Month: # # “
11 Press the CHANGE softkey, (If the day is incorrect)     Display will read: “Day: _ “
12. Enter the new DAY     Display will then read the new Day programmed
13. Press the CHANGE softkey     Display will read: “Hour:
14. Press the CHANGE softkey         Display will read: “Hour: _ “
15. Enter the new HOUR. (in 24-hour format – Ex.: 5:00pm = 17:00.    
Display will then read the new Hour programmed.
16. Press NEXT     Display will read: “Minutes: # # “
17. Press the CHANGE softkey       Display will read: “Minutes”: _ “
18. Enter the new MINUTES.

Nortel is known throughout the world as a leader in communication services, including Voice over IP. With a business phone system from Nortel, your company will be able to take advantage of Nortel’s years of experience as an innovator in the communication technology field.An effective and reliable communication system is vital to the success of your business. Without a reliable phone system, you may be prone to missing or dropping calls from customers, which could lead to a dramatic loss in revenue. Also, an ineffective communication system with fellow employees can lead to decreased productivity and efficiency. In either case, an unreliable phone system could dramatically affect your bottom line. By using Nortel phones, you will be able to avoid all of these problems. Trying to fix a faulty phone system can take up much of your valuable time – time which you should be spending doing the work you are supposed to be doing. With Nortel phones, customer service and employee efficiency will be maximized. To find the Nortel phone system that will best suit your business, browse through our inventory of Nortel Phones.Nortel M7208 Telephone (model NT8B30)Nortel M7310 Telephone (model NT8B20)Nortel M7324 Telephone (model NT8B40)Nortel Networks T7208 Telephone (model NT8B26)Nortel Networks T7316 Telephone (model NT8B27A)Nortel Networks T7316E Telephone (model NT8B27JA)

Nortel Norstar Modular ICS Central Answering Position Meridian Business Telephone Systems MICS

Legacy Business Telephone Systems:
Do you have a legacy telephone system and are looking for a new vendor? We are ready to serve!!! Our seasoned Technicians work on Vertical, Comdial, Nortel, Vodavi, Toshiba, AT&T, Avaya, Lucent, Panasonic, NEC and many others.

Nortel Norstar Modular ICS Central Answering Position Meridian Business Telephone Systems MICS

Call now to schedule your appointment!!!
800-821-2686
Nortel Norstar Modular ICS Central Answering Position Meridian Business Telephone Systems MICS

https://cincinnatiohiotele.com/manuals/Nortel%20Norstar%20Meridian/Norstar%20Modular%20ICS%20Central%20Answering%20Position%20(CAP)%20User%20Card%20-%20Ver.pdf

The Meridian Norstar*
central answering position (CAP) consists of a Norstar M7324 telephone and
one or two CAP modules. A CAP module is an add-on device that provides 48 extra memory or line
buttons for an M7324 telephone. You can connect up to two CAP modules to an M7324 telephone.
Your telephone is assigned as a central answering position by your installer or customer service
representative. Nortel Norstar Modular ICS Central Answering Position Meridian Business Telephone Systems MICS
Norstar M7324 telephone with a CAP module attached
By giving you one-touch access to many more lines, features and autodial
numbers, the CAP module makes it easier for you to:
• answer external calls
• check the status of the telephones in your Norstar system
• transfer calls to your co-workers’ telephones Nortel Norstar Modular ICS Central Answering Position Meridian Business Telephone Systems MICS
When CAP modules are first plugged into your telephone, each CAP
module button is pre-assigned either to select a line or to dial an internal
number.
As a central answering position, with two CAP modules, your telephone can
be assigned up to 120 lines. Lines are assigned to a CAP module beginning
with the button in the top left corner and moving down.
Buttons on a CAP module cannot be assigned as incoming line group or
answer buttons. These buttons can only be assigned to your M7324
telephone. You cannot move incoming line group buttons from your M7324
telephone to your CAP module.
After lines are assigned, any remaining buttons on your CAP module(s)
become internal autodial buttons, starting with the lowest default internal
number.
* Meridian and Norstar are trademarks of Nortel Networks.
CAP module
M7324 telephone Nortel Norstar Modular ICS Central Answering Position Meridian Business Telephone Systems MICS
Why use the CAP
module?
About pre-assigned
buttons
Page 3 – Modular ICS Cap User Card
You can check what is programmed on any of your telephone or CAP
module buttons.
1. Press Ä¥â.
2. Press the buttons you want to check and read the display.
3. Ensure that your buttons have the correct snap-on caps.
4. PressÄ when you are finished.
You can program any of the buttons on your CAP module that do not select
lines. These buttons can be programmed to automatically dial internal or
external numbers. You can also program features onto CAP module buttons.
See your M7324 Telephone User Card for information on programming
memory buttons. Nortel Norstar Modular ICS Central Answering Position Meridian Business Telephone Systems MICS
The indicators ¼ beside internal autodial buttons on your CAP module
show you the status of Norstar telephones.
Most of the telephone calls which you deal with should involve the following
procedures:
1. Answer a call made from outside the Norstar system.
2. Determine whom the call is for.
3. Check the status of the destination Norstar telephone.
4. If the indicator is off, transfer the call to that telephone.
If you answer a call for a co-worker who is busy on another call, Norstar
offers you some useful features:
• Camp-on lets you transfer the call to them.
• Ring Again lets you know when the telephone becomes free.
• Priority Call lets you interrupt their current call.
• Message lets you send them notification to call you.
If your telephone has been assigned as a central answering position, you
can send up to 30 messages to co-workers.
See the M7324 Telephone User Card, the Modular ICS Telephone Feature
Card and the Modular ICS Prime Telephone User Card (if applicable) for
more information on using Norstar features.
Checking the Nortel Norstar Modular ICS Central Answering Position Meridian Business Telephone Systems MICS
pre-assigned CAP
module buttons
Customizing your
CAP module
Monitoring
telephones
The indicator is on The indicator is off
when a telephone has an active call when a telephone has no active call
when a telephone has Do Not Disturb
turned on
when a telephone has a call on hold
and no other active call
Answering and
transferring a call Nortel Norstar Modular ICS Central Answering Position Meridian Business Telephone Systems MICS
Other Norstar
documents
page 4 – Modular ICS Cap User Card Nortel Norstar Modular ICS Central Answering Position Meridian Business Telephone Systems MICS
••••••••••••••••••••••••••••••••••••••••
* Meridian and Norstar are trademarks of Nortel Networks.
Meridian Norstar is manufactured by Nortel Networks.
This document is for use with Norstar Modular ICS.
P0941571 Issue 01
Printed in Canada